TOS/Privacy Policy

At International Motor Works, we value your trust and are committed to protecting your privacy and ensuring a positive experience with our services. This document outlines our Terms of Service and Privacy Policy, detailing the conditions under which we operate and how we handle your personal information.

Terms of Service

Acceptance of Terms

By accessing and using the services provided by International Motor Works, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use our services.

Services Provided

International Motor Works offers automotive repair and maintenance services, including but not limited to, engine repair, drivetrain services, oil changes, brake services, HVAC services, steering and suspension services, tire services, system diagnostics, and NY State inspections.

Appointments and Scheduling

Appointments: We recommend scheduling appointments in advance to ensure timely service. You can schedule appointments via phone, email, or our online contact form.
Cancellations: Please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment.

Payments and Billing

Payment Methods: We accept cash, credit cards, and other forms of payment as indicated on our website or at our service location.
Billing: Payment is due upon completion of services unless prior arrangements have been made.
Late Payments: Late payments may incur additional fees. We reserve the right to suspend services until all outstanding balances are paid.

Estimates and Approvals

Estimates: We provide estimates for all services upon request. Estimates are based on initial inspections and may change if additional issues are discovered during service.
Approvals: We require customer approval before performing any service that exceeds the initial estimate.

Warranties and Guarantees

Service Warranty: We offer a warranty on parts and labor for a specified period. The warranty details will be provided at the time of service.
Exclusions: Warranties do not cover damage caused by misuse, neglect, accidents, or unauthorized repairs.

Liability

Limited Liability: International Motor Works is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
Maximum Liability: Our maximum liability for any service is limited to the amount paid for that service.

Dispute Resolution

Resolution Process: In the event of a dispute, we encourage customers to contact us directly to seek a resolution. If a satisfactory resolution cannot be reached, both parties agree to mediation or arbitration as a means of resolving the dispute.
Governing Law: These terms are governed by the laws of the State of New York.

Dispute Resolution

Resolution Process: In the event of a dispute, we encourage customers to contact us directly to seek a resolution. If a satisfactory resolution cannot be reached, both parties agree to mediation or arbitration as a means of resolving the dispute.
Governing Law: These terms are governed by the laws of the State of New York.

Privacy Policy

Information Collection

Personal Information: We collect personal information such as name, address, phone number, and email address when you schedule an appointment or request information about our services.
Non-Personal Information: We may collect non-personal information such as browser type, IP address, and access times to improve our website and services.

Use of Information

Service Delivery: Personal information is used to provide and manage our services, including scheduling appointments, processing payments, and communicating with customers.
Marketing: With your consent, we may use your contact information to send promotional materials and updates about our services.
Improvement: Non-personal information helps us understand how our website is used and improve its functionality.

Information Sharing

Third-Party Services: We may share your information with third-party service providers who assist us in delivering our services. These providers are obligated to protect your information and use it only for the purposes specified by us.
Legal Requirements: We may disclose your information if required by law or in response to legal processes.

Data Security

Protection Measures: We implement security measures to protect your personal information from unauthorized access, use, or disclosure.
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

Your Rights

Access and Correction: You have the right to access and correct your personal information held by us. Contact us to make any necessary updates.
Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the instructions in the communication or contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

Contact Information

If you have any questions or concerns about our Terms of Service or Privacy Policy, please contact us:

Address: 632 Route 303, Blauvelt, NY, United States, New York
Phone: (845) 358-5168
Email: intmotorworks@aol.com

By using our services, you acknowledge that you have read and agree to these Terms of Service and Privacy Policy.

Ready to Experience the Best Auto Repair and Mechanic

Shop Services in Rockland County?

Contact International Motor Works today to schedule an appointment or learn more about our services. Our friendly and knowledgeable team is here to help with all your automotive needs. Don’t wait – experience the quality and reliability that have made us the top choice in Rockland County since 1982.

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